Provider Hotline: 1-844-360-6262

A Provider Friendly Program for California

Sierra Dental Plan is pleased to welcome California dentists and specialists to our provider network. As a Knox-Keene License applicant, our goal is to build a first class network of dental professionals offering superb access to high quality oral health services. Sierra Dental Plan is affiliated with the MCNA Dental family of companies, one of the largest administrators of state-sponsored Medicaid and CHIP programs in the nation. To ensure the highest level of customer service for our providers, MCNA will serve as the dental network administrator for our California plans. Sierra Dental Plan’s Knox-Keene License will be filed in 2019.

Over 4 million members trust their smile to MCNA Dental, and we are proud to partner with them to administer dental benefits in California. MCNA has earned the distinction of becoming the first dental plan in the country to be awarded full URAC Dental Plan Accreditation. MCNA’s commitment to its dental providers has also allowed it to earn NCQA certification for Credentialing and Re-Credentialing. For more information about MCNA, visit their corporate website at

Sierra Dental Plan is led by our Executive Director, Dr. Ray Stewart, a licensed California pediatric dentist who is a former trustee and officer of the American Academy of Pediatric Dentistry and a Diplomate of the American Board of Pediatric Dentistry. As an organization led by dentists, we recognize the dedication that Medicaid providers such as you have to the oral health of California’s children and adults. We would like to extend an invitation for you to consider joining our network.

Provider Enrollment

Sierra Dental Plan is currently accepting providers who serve California Medicaid enrollees.

Your dental office may enroll in our California network now via fax or email. Follow the easy steps below to get started:

Provider Resources

Documents, forms, frequently asked questions, and other resources that will assist with your enrollment in Sierra Dental Plan’s network of providers.

Frequently Asked Questions

How do I sign up with Sierra Dental Plan?

The Sierra dental provider network is administered by MCNA. Follow the steps outlined in the above section, and if you have questions and would like to speak with a Sierra Dental Plan representative, please call our Provider Hotline at 1-844-360-6262.

What is Sierra Dental Plan’s payor ID for electronic submission of claims and pre-authorization requests using a third-party clearinghouse?

Sierra Dental Plan’s payor ID is 65030.

Is there a special application to access Sierra Dental Plan’s Provider Portal?

No, you do not need to complete a special application to access the Provider Portal. Once you have successfully completed the credentialing process and are an active provider in our network, you automatically qualify for a free account on our Provider Portal and all of the benefits it entails!

How do I contact Sierra Dental Plan if I have questions or need help?

Please call our dedicated California Provider Hotline at 1-844-360-6262. It is available Monday through Friday, from 5 a.m. to 5 p.m.

Documents and Guides

Dental Provider Agreement
Welcome Letter


Payment Method Selection

Contact Sierra Dental Plan

Get in touch with a Sierra Dental Plan representative if you need help navigating the enrollment process or have any general questions.

We are here to help you!

If you have any questions, please call our toll-free California Provider Hotline at:


You can call Monday through Friday, 5 a.m. – 5 p.m. (excluding national holidays).
If calling after hours, please leave a message for our representatives. Your call will be returned on the next business day.